Critical Success Factors for a CRM Program

Optimization and effective management of relationship with customers allow companies to succeed and advance in terms of growing competition and increasing customers requirements for service quality. Such strategy is called CRM (Customer Relationship Management). While setting aims of organization or project, one must always remember about the row of certain criteria of success

American Society From 1865 To 1910

At the turn of the XIX-XX centuries, there was a fundamental change in the paradigm of economic and social development of the USA. The leading countries of the world entered a new stage of their development - monopolistic capitalism. The formation of international monopolist community divided the world into spheres of economic influence

Globalization Essay Sample

Globalization refers to the process of political, economic and cultural integration. The main characteristics of the globalization are the spread of capitalism around the world, the international labor division migration on a global scale of monetary, human and industrial resources, as well as the standardization of economic and technological processes and convergence of cultures of different countries

Using Ratios to Analyze Financial Statements

Ratio analysis entails the qualitative evaluation of data presented in the financial statements including balance sheet, income statement as well as the cash flow statement. The computation may include a comparison of one item with another or a combination of them. The significance of ratio technique comprises of the evaluation of various aspects of a companys operations as well as its financial performances

Patient Treatment Case Study

The main complaint was a dry cough for two weeks, a low-grade fever, which began two days ago and was high as 101 orally. The patient has a decreased appetite but no vomiting and nausea. The coughs occur at night, and she must sit up on the chair to breathe easily.

Liver Cirrhosis

Liver cirrhosis is a disease that causes hardening of a part of the liver thus hindering its functions. In the body, liver is located in the right upper side of the abdomen. The liver can regenerate itself in case of lost or damaged part.

Logistics Research Project

Information technologies are a comprising element in any sphere of human activity. Therefore, logistics is one of the target fields for proactive deployment of information systems. A large amount of literature has been published on that subject; however, there is a little evidence regarding methdolgy for implementation of information systems in logistics

Sexual Orientation

Sexual orientation is the classification based on individuals sexual attraction to a particular gender. There are different categories of sexual orientation, such as heterosexuality, homosexuality, bisexuality, and asexuality. While many people think that sexual orientation is a choice of an individual, scientific evidence suggests that a person is born with several orientations.

The Historical Backgrounds of the Great Leap Forward and Cultural Revolution

The Historical Backgrounds of the Great Leap Forward and The successful achievements in the development of the economy in the 1950s enabled the Communistic Party leadership with the chairman Mao Zedong launch a Great Leap Forward in 1958. The economic aim was to transform the country from the agrarian into a socialist society by means of rapid industrialization and collectivization.

Drug and Alcohol Abuse

Drugs and substance abuse is one of the major problems in the United States. A drug is a substance that can change or disrupt bodys normal functioning. According to the World Health Organization (WHO) (2016), a drug is also defined as a substance that is taken or administered to modify the individuals behavior for his/her benefits.

Road Accidents and the Full Moon Phase in Brooklyn

Analysis of the Relationship between Road Accidents and the Full Moon Phase in Brooklyn Analysis of the Relationship between Road Accidents and the Full Moon Phase in Brooklyn Different communities share the theory of the moon affecting individual's behavior across the world.

Infectious Disease Case Study

Infectious diseases are caused by pathogenic microorganisms of different origin and have specific means of spread. Among the mechanisms of transfer of infections are the one via air, via touch contact, alimentary, sexual and other. Each of them leads to the contact with the source of infection and further insertion of the agent into a vulnerable organism.

Science and the Courts

It is essential to pay attention to characteristics of a case in the process of its investigation. Experts claim that offender profiling, which refers to understanding features or characteristics of individuals, is critical in any case. Therefore, it is understandable that nowadays courts rely on advice from different quotas in solving some cases.

Corporate Manslaughter

Corporate manslaughter is an offence under the criminal law of the United Kingdom. Although the law applies to the whole territory of the UK, the terms used in diverse parts of the UK are different, with the south of the UK (England, Wales and Northern Island) using corporate manslaughter while the north i.e.

Privatization of Correctional Services

The issue of private prisons is hectic due to the controversy surrounding it; thus, some support the privatization of jails while others oppose the move. The researcher aims at conducting a library study to synthesize information from different scholars to examine some problems surrounding the correctional department.